SHOP CROOM LLC ("SHOP CROOM," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit shopcroom.com or interact with our services.
1. Information We Collect
We collect information that you provide directly, information collected automatically when you use our website, and information from third-party services we work with.
- Information you provide: name, email address, shipping and billing address, phone number, payment details, and any messages submitted through our forms.
- Automatically collected information: IP address, browser type, device identifiers, pages viewed, referring URLs, and approximate location.
- Information from third parties: payment processors, analytics providers, and shipping partners may share data necessary to fulfill your order.
2. How We Use Your Information
- To process and fulfill orders, including custom design requests.
- To communicate with you about orders, inquiries, and customer support.
- To improve our website, products, and customer experience.
- To prevent fraud and comply with legal obligations.
- With your consent, to send marketing communications you may unsubscribe from at any time.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use the website. For more information, see our Cookie Policy.
4. How We Share Information
We do not sell your personal information. We share information only with service providers who help us operate the business — including payment processors, fulfillment and shipping partners, hosting providers, and analytics services — and only to the extent necessary for those services.
We may disclose information when required by law, to protect our rights, or in connection with a corporate transaction such as a merger or acquisition.
5. Data Protection
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, and unauthorized access. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us at support@shopcroom.com.
8. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
10. Contact Us
SHOP CROOM LLC
1000 Continental Drive, Suite 500
King of Prussia, PA 19406, USA
Email: support@shopcroom.com
Phone: 312-350-5292